Whilst it’s quite possible they’re up to no good, it’s also possible that someone is fraudulently using your payment details in Irvine to create a new Blizzard account. It sounds like your bank already blocked your card, which is good, but they may also be able to block payments to Blizzard when the card is unblocked.
I thought about that, but it’s an entirely new card. Even if they had the AN, SC, Card number, they’d still need the new expiry date and security number. I don’t think these are required for business, however.
Is there any chance your new card details got leaked from somewhere you used them? Using stolen details to sign up to something like that and, say, making a pre-order, would be a good way for a crook to validate them without a transaction appearing on your statement.
If it’s not that, then Blizzard definitely have some awkward questions to answer. Good luck!
I suppose there’s a chance but it’s not even my main payment method. I primarily use an entirely different card from a different vendor for the majority of my purchases today.
I’m also wondering what a fraudulent customer would need to do to warrant a test charge. I can’t think of anything an end user would do to invoke an attempt of $0.00 on their first transaction with my details.
Pre-ordering something would usually cause a $0.00 transaction to confirm the card details are valid. It would be a ‘pre-auth’ transaction where the merchant reserves an amount on the card for payment at a later date, when they ship the item. If a fraudster makes a pre-order they xan validate that the card details are valid, then cancel the order, usually leaving the victim none-the-wiser. In your case, the bank noticed the transaction and notified you, but that seems to be rare. Once the fraudster knows the details are valid, they can sell them on.
It’s just a theory, and unless your bank and Blizzard work together to track the transaction, why it happened, and who instigated it, its going to be difficult to get to the bottom of it.
You need to report this to your local data protection authority (or similar). They didn’t carry out your deletion request, so they would most likely be fined (at least that happens often in my country).
I also got it last sale but I think I had grown out of it and didn’t realize it until I was watching the tutorials. Maybe it’s one of those games I enjoy watching others play instead? I should’ve pirated it first before buying as I usually do…
You’re in for a treat! I picked it up at launch and loved every second of it. Heat Signature was pretty fun, but the writing and level design in Breach Wizards was just all around top notch.
I neglected to mention in the post that I’ve already reached out to the ICO. Appreciate you linking this here for others in the UK who have dealt with the same thing though
I suppose I did want to find out if it happened to other people ahead of reaching out, but it can take up to 15 weeks for a case to get looked at, so I figured I’d send it asap.
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