Agreed, Agreed and they still shouldnt have done it. Sometimes I say shit I know I shouldnt to customers because they are being assholes. They complain, the boss tells me off, I say “Fair enough” and I dont do it again for a while. But I know when I say the thing I shouldnt that “I’m gonna get a talking to for this” fortunately I’m government employed and I’m union so I know that a little backtalk isnt going to result in outright dismissal.
Ultimately the company could have turned around and sacked them all because I’m sure the company has a social media policy that basically says “if you do anything we dont like, we can fire you” and they would have had to fight it. They took a risk and I’m glad they didnt get fired (yet) but with all the layoffs in this space at the moment I wouldnt have.
If you say one thing to a single customer, there’s that. But when you make that snarky post on a public forum it has a chance of getting amplified and misunderstood.
“I deal with the god damn customers so the engineers don’t have to. I have people skills; I am good at dealing with people. Can’t you understand that? What the hell is wrong with you people?”
Honestly, I don’t think it’s a big deal. But it’s just stupid as a developer to act like this.
I often ask about risk vs reward in these situations. What were they going to gain by acting like this and what were they going to risk by acting like this?
Eh. I went and looked at the comments. Sometimes people get a little lippy and it’s whatever? Shit happens. But basically telling the customer ‘i get off on you crying about this’ is definitely going to cause some issues for the company.
Could just as well have gone the other way though. Sassy CM telling some loud, annoying, entitled brat to git gud or cry more? Instant cool-dev meme. But if a lot of people feel similarly you get outrage and controversy. Just depends on the local culture on that particular day in that particular place.
It’s cool to be rude as long as you also feel that it’s warranted. It’s cool to offend people you don’t like or deride ideas you think are stupid. Everyone isMost people are always just one wrong audience away from being a horrible person.
Of course CM or PR staff have different expectations, but I can understand why they might make a gamble sometimes trying to be cool and causual.
Will, first and foremost, these were devs not CMs. Shouldn’t have been posting in the first place for exactly this reason.
But in my experience in the industry, it’s never worth the risk to try to look cool. You lose more often than you win, even when you think it’s the right time. Because even if people agree with the sentiment, there will always be people who object to the tone itself and that tips the scales against you
I was watching Mo1st play Helldivers the other night and he mentioned someone’s comment about it having the kernel anti-cheat, and one of his buddies immediately said “that guy’s a redditor.”
I had never felt more attacked yet agreed with something so much.
If people knew what devs said (justifiably) about players when nobody is looking, the internet would implode.
Like, I’m not trying to be an asshole, but holy fuck gamers are the worst about actually knowing how games are made or the consequences of various decisions they want made.
I don’t know why 80% of gamers think playing games means they know how to make games, but it infuriates many of us to no end. We get that it’s just misguided desire to see the games improve but jfc it makes life incredibly difficult (especially for the CMs)
EDIT: Imagine someone told an architect “You should just remove that load bearing wall. This other building doesn’t have one in that position and it’s great. Why is it so hard for you?”
Oh they definitely say that, and some are dumb enough to shop around for engineers they can bully. Just look at the Millennium Tower in San Fran. Idiot investors found engineers they could bully, built an inadequate foundation, and are now trying to save the building. A huge building they just built.
Yeah, and anyone with an ounce of common sense will point at that and be like “See? This is what happens.” But an outrageous chunk of gamers seem incapable of applying the same logic to game development 🤷
Edit: btw this is why knowing how to give good feedback is a really good skill to learn
Bad feedback: “You should remove this button, it sucks and I don’t want it”
Good feedback: “It disrupts my experience when I go to press button A but accidentally press button B because it’s so close.”
I totally believe it. Just based on complaints in gaming subs and communities I’ve seen over the years, I can confidently say there isn’t enough money in the world to convince me to make a game and have to deal with all the grief from certain types of gamers lol.
“If people knew what devs said (justifiably) about players when nobody is looking, the internet would implode.”
I feel that applies to every profession. Im a mechanic and sure we get a bad wrap on the internet for all the dodgy work and ripping off we do.
But when we’re dealing with customers and their cars are filthy gross and full f rubbish and they’re in for the dumbest of shit you just wish you could come back at them with facts and keep your job.
I’ve attempted to do public-facing technical support for a game and dear Christ you’re spot on. I love people for wanting to engage with something I’ve spent a substantial part of my life putting together and trying to make it run okay, and am sympathetic to people feeling frustrated when technical issues prevent them from fully enjoying an early access game. Early on when the community was small I had a great time shitposting with the players, but once we hit release the environment turned toxic pretty much overnight as the community suddenly grew.
But like, none of them know how hard we crunched to get even a playable version of the game out, nevermind one that’s playable on the lowest of netbook specs. None of em know how complicated the system is that’s breaking preventing them from logging in, that that’s not actually my area of expertise and that I’m just feeding them information from the matchmaking team who are all freaking the fuck out because this is the first time we’ve tested this shit at scale. None of them know that we were getting squeezed by our publisher, who wanted us to do a progression wipe that we didn’t want ourselves, but like they control if the game gets shipped at all so… not really a choice there. And we can’t admit any of this because accusations of incompetence come out pretty early, tend to stick around, and leave devs very little room to make bad decisions (which happens a lot!)
And like, being trans now on top of that? Hell no, I’m never touching a public server again if I can help it. Slurs and mistrust were already flying before, I can’t throw myself in front of that bus again. I’m gonna miss it because I cared a lot about connecting with people playing the game and for a while found a lot of joy in responding to bugs and fixing individual system issues and integrating into the community. And there were some amazing people who were great to talk to that I really missed when I left. But the inherent abuse that comes with that gets so overwhelming and it drained my desire to even work on games at all for quite a while.
I totally understand this. I used to do CM work and support stuff, and took the first chance I got to switch to a technical role.
It takes a special type of person to not be permanently fucked up by some of the stuff that gets said and done. I have the utmost respect for the CMs that are able to brush that stuff off over and over again. Cause I sure as shit can’t
Especially the bit about publishers making bad decisions and being unable to even talk about it. That stuff hurts
I don’t think it has kernel anti cheat tho. Runs just fine on Linux without root permissions
Damn, getting downvoted for just stating my experience. It doesn’t require kernel level access on Linux and runs fine—it’s not a stretch to think it doesn’t have kernel level anticheat (it doesn’t on Linux, just on Windows).
From what I understand, it does not get kernel access on Linux. That’s why the game wouldn’t run the first couple of days. After they patched it, it just makes a web call and lets you play the game.
I don’t know if this makes me “a redditor” somehow or what, but…
As a dev, I am deeply troubled by the gaming industry so calmly walking into kernel anti cheats. It’s insane and being tossed around like it’s nothing.
Helldivers especially, since they picked one of the sketchiest ones and it’s a game that entirely doesn’t need it.
I have no idea if Reddit has suddenly picked up on this, but I’ve been pissed since at least Valorants release, but have seen more YT videos talking about it recently.
I really do not understand how server anti cheat is not way easier. I feel like devs are caught up on realtime anti cheat and not willing to do anything asynchronous. Or they really like paying licensing fees for client-side anticheat. I just don’t understand how any competent software engineer or systems admin or architect trusts the client so fervently.
Game servers are incredibly expensive, and server side anticheat is more costs.
Whether or not the studios can afford it (they can.) is irrelevant, it’s simply cheaper to go for flawed client side because the client will do most of the processing.
Any software developer worth their salt simply does not trust the client, but management is gonna manage and the engineers have to come up with a solution to “we must have anticheat because we said so, and you must keep server costs per user below x”. It’s easy to forget that most implementation choices in video games aren’t made by developers who like games, they’re made by middle managers who view games as a money-generaring industry.
I really do not understand how server anti cheat is not way easier.
In a clean slate, it is. It’s also way more effective (except for things like wall hacks, aim bots, recoil suppressors, etc, but most of those things are only really important and popular in competitive FPS). It’s also much simpler to understand and to leave no “holes” behind. It also lives in the developers domain so it can’t be “compromised” or circumvented.
The thing is that client side “anti cheat” can be commoditized. Every game with server authority/anti cheat needs specific server software to run their game logic. Client anti cheat is basically “look at everything else running on the system and see if any of it seems suspicious”. As such, there’s not really anything “game specific” to these - they basically are just a watch dog looking for bad actors - so as such, one company can come along, make one, and sell it to other devs.
This being “off the shelf” and not something the dev team has to think about besides a price tag means that management is just going to buy a third party solution and check off the “anti cheat” box on their task list.
I feel like devs are caught up on realtime anti cheat and not willing to do anything asynchronous.
First, this is a management problem and not the devs. Any dev worth their salt knows this isn’t really a good solution.
But I’d say the more relevant and prominent thing here is that game companies just don’t want to have to run servers anymore. It’s a cost, requires dev time, and requires maintenance, and they don’t want to do that. If these games had servers running the game world like games used to, they’d inherently have their own “anti cheat” built in for free that wouldn’t necessarily catch everything but would do a better job than some of these. And it could be enhanced to cover more bases.
But studios don’t want to do this anymore. It’s easier to make the game p2p and slap an off the shelf anti cheat and call it a day.
Some games still require matchmaking servers etc, but the overhead there is way lower.
Or they really like paying licensing fees for client-side anticheat.
Not that I agree with the decision, but it is definitely cheaper and faster than the alternative. But picking something like nprotect totally fucking baffles me. There are better options.
I just don’t understand how any competent software engineer or systems admin or architect trusts the client so fervently.
In some ways, same. Every project I’ve been on that has gotten anywhere near client side trust I’ve fought adamantly about avoiding it. I’ve won most arguments on it, but there are some places where they just utterly refuse.
But then there are things like New World… I don’t know how the fuck that shit released like it did. The number of things trusted to the client were absolutely baffling. I expected Amazon’s first foray into gaming to be a fucking joke, but I was totally appalled at how bad it turned out. They even touted hiring ex blizzard talent to get my hopes up first.
I imagine what makes it more of a grumble-fest for developers is that these days, a high majority of players will be coming from consoles. While cheaters do exist on consoles, they’re far less common, meaning that a majority of your playerbase is using game clients they can’t plausibly modify - meaning MOST of the clients can be trusted. So, signing on with something like EAC is really only resolving a cheating gap for a smaller percent of players.
There have even been situations with cheat-heavy games when console players will request the option to disable crossplay in order to assure they aren’t matched with cheaters, who are often on PC. Sea of Thieves may have been one such instance.
It was something I was aware of and against when I was on Reddit ever since I first heard of them.
And they don’t even make cheating impossible. Cheats don’t need to be running on the OS that is running the game. It could be running in a VM. I believe many VM implementations will let the guest OS know that they are running on a VM, but that isn’t mandatory. Other hardware in the system can have full access to the memory space and do reads/writes without the OS knowing (though caches complicate this). Some cheats just act as a display and mouse, processing the display as it passes through the device to the monitor, and modifying the mouse input to correct aim based on what it sees. If it spoofs a monitor and mouse, nothing in the kernel will necessarily see any difference.
I am legally allowed to make backups of my hardcopies. I can very legally buy TOTK and dump a ROM for Yuzu. In fact, that is precisely what I did to get my copy for Yuzu.
Surface-level article, Nintendo’s main angle of attack here is financial, they’re pointing to a lot of evidence on Yuzu’s Patreon, such as posting Xenoblade DC running well a day before official release, and subscriber money doubling around TOTK launch. This approach to emulator lawsuits is new territory apparently.
It was fairly quickly demonstrated IIRC that Yuzu could emulate TOTK at higher res and 60fps. So it’s entirely possible to me that Yuzu’s Patreon sub soared because users wanted to play their purchased game on better hardware.
I hope the courts find in favor of Yuzu and set the legal precedent that it’s legal to dump secret numbers and purchased software from a device you own.
I choose to try not to pirate, and thus this kinda thing absolutely pisses me off because this is so disingenuous, because I dig into the nitty gritty of how to do all this stuff legit.
Randomizers alone make Nintendo games in particular so much more alive, and all but require the use of ripping software and quite often emulators.
These emulators can make even current titles look even more beautiful and play more smoothly than their native platform, too.
Yeah, people are going to pirate using this stuff, but its wrong to treating the tools themselves as being inherently bad. They are quite often used by people who care very much about these games, and do give fair financial support to Nintendo.
It’s utterly ridiculous how copyright law has been twisted to erode the very idea of ownership. Does it have software on it? Well then it’s not just against the terms of service… It’s illegal!
Love how the courts are framing this. “ROMs are illegal software.” “Emulators are for playing pirated software.”
Fuck you, Nintendo. You made $1.6bil in profits last year. I bet the number of pirated copies of Zelda: TotK barely amount to a fraction of a percent of that.
Love how the courts are framing this. “ROMs are illegal software.” “Emulators are for playing pirated software.”
Ngl I kinda want them to use this logic and see what happens when they try to apply it to Nintendo’s own Virtual Console, which are emulators playing ROMs basically.
Hell, the games you can play in Animal Crossing are literal emulators with ROMs since they found iNES data in the headers.
Emulation has already been litigated to hell and back. It's very clearly legal, including relying on users pulling a blob or two from their hardware for the whole thing to function.
Yeah that would make sense except you missed a key point:
Connectix’s development strategy was based upon reverse engineering the PlayStation’s BIOS firmware, first by using the unchanged BIOS to develop emulation for the hardware, and then by developing a BIOS of their own using the original firmware as an aid for debugging.
The whole point here is that Connectix used Sony’s BIOS to develop their own BIOS. Yuzu is not doing that. They don’t have their own BIOS they are providing to their users. They are telling people to use Nintendo’s bios, but that they aren’t providing it.
This. This seems to be the argument that Nintendo is hinging on. In order for Yuzu to play the games properly you need a prod.keys file. I guess Nintendo is claiming that the keys in this file are owned by them and it’s illegal to have that number much in the same way the number used to represent the C code for decoding DVD copy protection is illegal: en.m.wikipedia.org/wiki/Illegal_number#Illegal_pr…
I am no lawyer but seems tenuous when you can run a program to get the prod.keys from your own console. Especially when that code is legal and exists on GitHub: github.com/Decscots/Lockpick_RCM
The reason is the cash shop of course. I know, it’s cheap and fair compared to every other live services, but it still limits your play to be online only.
We can only hope the game does an Avengers when it closes down and patches offline play, but we can’t trust these companies.
I’ve already given up on online games. I don’t enjoy them like i use too a few years back and endlessly grinding doesn’t come close to the satisfaction of actually finishing a game. My friend streamed some of this to convince me to get it, the gameplay looked bland and he clipped through the map and had to start the mission again. I think ill stick to finishing my backlog of single player games.
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