My daughter played on my account while she was a minor and didn’t have her own rig. She got a gaming PC and her own steam account and is grown now, has her own copy of gtav.
But my account is tied to her email. Almost every time I want to play I have to call her. I’d just buy another copy on a steam sale but, “you already own this game”.
I’m not really a “plot” sort of gamer so probably don’t have a huge amount of experience to choose from, but Undertale really sounds like it fits the bill. It’s all laughs and jokes until it’s not.
I couldn’t play red dead 2 because of some old email I didn’t recognize was associated with my rockstar social account that was linked to my steam account where I bought the game. I didn’t even give a shit about cloud or online play. I just wanted to do the game all alone but it wouldn’t let me without that email. It was the dumbest shit ever and i eventually just got a refund. They definitely use people over seas for support and it takes them forever to reply.
Unfortunately email is the only way they have to verify your identity. No email, no account. But this is very much not exclusive to Rockstar.
I changed my email a couple of years ago and it's absolutely astonishing how many companies are completely unequipped to deal with someone changing or deleting their email account.
Unfortunately email is the only way they have to verify your identity. No email, no account.
That isn’t really true, I’ve restored access to multiple game accounts before in situations where I lost access to my email, it mostly involved providing information about the account that only the person using it would know, like the names of characters on it and some other stuff. If a company can’t handle this it’s because they don’t want to pay for competent customer support workers and just rely entirely on lazily coded automated systems.
Yes, things like original email and Nickname are some of those questions because after they change the public might have no way of figuring it out. Notice the support tech asked for those informations and when provided with it he said that he couldn’t verify ownership, this means OP reported wrong information for the identifying questions.
I’m not saying the service is great, asking him to access an email he claims to have lost access is dumb, but everything after that the tech support person did his best, and I don’t think he should have disabled 2FA, since it could be a social engineering attack.
I delt with the exact same issue recently. I was locked out of my 13 year old Rockstar account and despite sending everything asked for they wouldn’t help me. It took 9 separate support requests over the course of 6 months before I was able to get my account back. Their support is the most infuriating AI bullshit I have ever dealt with.
I didn’t know if it will help you but it seems the key phrase that actually got them to look at my account was that I was “worried about my account being compromised”. It was a complete lie but I had run out of options. They ask every time “when was your account linked to steam/epic” and I just said “I’ve never linked epic, oh no someone has my account!!”. That was the only thing that worked. Good luck 🤞
Don't give them money because you aren't able to keep your email address updated? Don't give them money because you are not able to provide the information they need to verify you are who you say you are?
I've worked costumer support for many years, and me and my supervisors would have rejected your request too. Since you can't provide what they want (not even a definite nickname wtf), you probably can't prove the purchase either.
Don't flame some poor support guy or a company, kick yourself in the ass for letting it slide for so long that you cant even remember the original nickname anymore and chalk it up as a learning experience - we've all been there.
Well then can we flame them (rockstar) for turning off Linux support on GTA V Online? I know the exact same anticheat works on linux, because I am playing Dune online and it’s working just fine. So yeah, back to that, fuck rockstar!
Public nicknames, passwords and emails that could be fished from public dumps and retried, public crew names… Where’s the private and where is the a lot?
Also you’re not even paying attention. You called someone Aaron well after they’ve left the conversation.
Yeah I wouldn’t have let you in either with that hostility and level of vaguery
Lol, YDI. When asked to provide the identifiable information, you just say “Stop and do the thing I want.” You seriously expect them to just hand over an account to someone who can’t provide basic information about it? You owned yourself, pal.
I misread the order of the interaction, which painted a much more antagonistic view of OP. Sorry about that. That said, the actual interaction plus their further reaction here is still not good. “Brainstorming how to automate the requests” is not an appropriate response to any of this.
I’m just imagining their pure rage when reaching out to a Bitcoin Dev/maintainer whatever with something like „I don’t know what my Wallets name was, idk my 10 phrase password, but give me back my 10$ in Btc right now”
And then pasting this again with the Title DONT BUY BTC THEY SCAM YOU
Dude, treat every service like your wallet.
You have an Email, you have a password. If you forget these, consider everything the Support does as an extra service and not the bare minimum.
Social Club is the kind of account you use a throwaway email for, and just use whatever random nickname isn’t taken yet. I, personally, have no idea what the email or nickname to my Social Club account are. I also have bought GTA V through Steam back in 2015 and haven’t lived into Social Club since. I think it’s perfectly fair to expect that your Steam account shouldn’t be hijacked by Rockstar upon linking it to one Social Club account once.
At the very least, if they’re gonna have a Rockstar launcher, it should allow you to unlink your Steam account through it, using your Steam credentials, and free it up to link to a new Social Club account.
Look at the timestamps, the conversation is from top to bottom. So technically I guess he tried to answer, but he probably missed the answer and instead had a tone that happened to match exactly how a scammy email would sound.
If legitimate, it’s probably better that they didn’t get to successfully automating spamming the support system. Nothing screams legitimate requests like bot spamming… Don’t know the tone of his follow ups, but best to take a breath and reset their tone and try again, asking what other details aside from nickname can be used, given their steam access.
Ah, yeah, I totally misread those screenshots. My mistake. Still not good, though. I take back that YDI, but yeah, not surprised they’re getting ghosted after all that.
Looking at the conversation, you do sound like a hackerkid™ trying to social engineer itself into someones rockstar account
You should give them the info they ask for
Also, the poor indian dude answering you probably doesn't have access to you crew's name in gtav or anything like that.
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