I bought the original r4 just after release in 2013 and it’s still going. I’ve been wanting a new case but I just can’t justify it as this one’s still in great shape despite having had 4 builds run through it, handfuls of hard drives and it being used to test friends failing hardware.
Built a friends first PC with them a few months ago and used the define 7, its the same but with some nice minor tweaks to make building even easier.
Here at NZXT, we strive to deliver the best products and services to customers, but sometimes, we don’t fulfill that desire.
Sure, we spent thousands upon thousands of man hours intentionally designing a pc rental service to rent out falsely advertised, subpar pcs, at stupendously high cost to you, our loyal customers…
And sure, we’re only issuing this statement because we got caught, and even while apologizing, we are heavily qualifying our actions and emphasizing things we think we so well…
But what is most important is that we want you to know:
Renting most things long term is dumb as fuck, yet Rent-A-Center is a thing. Technically they do rent to own, but they will set you up with a whole shitty bachelor pad. $10 a month for the table, 20 for the couch, and only 50 for the TV. Over a five year loan. They will and do repo shit and rent it to the next dumbass. Quick what’s 50 times 12 times 5? Doesn’t matter I have a shitty big screen for only fifty bucks!
Even if it works out to spending $3000 on the end, that’s still only $80/month, and their demographic is people living paycheck to paycheck who don’t have the few hundred at any one time to buy the stuff outright.
Oh, I don’t think they messed up at all. I think it was intentional and calculated. Business decisions don’t just materialize out of happenstance, they are written, proposed, and approved by multiple people. They came up with and implemented the pricing and the bait-and-switching of components. Their lawyers wrote, reviewed, and approved the contract. Their public relations personnel came up with the untrue statements that should be said in sponsored videos. And now that the shift has left the ass, the CEO wants to pretend it was all a mistake? Fuck off.
Their lawyers wrote, reviewed, and approved the contract.
This is what most people, who’ve never worked for a large business, never seem to get.
As an employee I can never say anything about my company unless I want to be fired. For people farther up the chain who have responsibility for making public statements, everything is first vetted by the legal team.
Hell, at times we peons are given stock responses to give to certain questions.
the availability of different components requires specification changes, sometimes in real-time. In fact, customers may experience a free upgrade based on changing inventory levels.
They couldn’t help but try and make “getting randomized components” sound like a good thing
NZXT Flex customers have never experienced a pre-tax subscription price increase and will never experience one unless they decide to switch subscription tiers.
I think they’re forgetting the part where GN themselves were a NZXT flex customer who experienced subscription price increases. So this statement is already proven to be false before they even said it.
I don’t really buy youtuber merch, but I bought a couple things from GN after their investigative work with the latest Asus warranty debacle. Excellent channel and Steve and crew deserve all the support they can get.
That said, the 2 months wait and uncertainty of products seems to be a thing of the past (based on the things I purchase, not like I’m ordering skinny jeans), as most stuff arrives in 2 weeks and hasn’t made it to the trash.
Though Canada Post being on strike is likely to bugger that up.
[Edit] I stand corrected - AliExpress packages just came through, ordered 10 days ago.
I have both sets of the coasters on the GN store, the rubber ones and they’re the best coasters I’ve had since they’re flexible and washablez highly recommend them
NZXT has posted a statement which not only misrepresents facts, but distorts the reality of their predatory rental computer program. The statement ignores major points and introduces several new concerns. GamersNexus has become aware of deeper elements connected to this story that GN has begun independently investigating. While we will put together coverage of NZXT’s inadequate and manipulative response in short order, we are also actively beginning work on a longer form investigation that could take weeks or months to finalize, depending on the depth of the rabbit hole. We will have more for you as it becomes available, starting with a deconstruction of NZXT’s statement.
pcgamer.com
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