pcgamer.com

rtxn, do games w 'I want to acknowledge that we messed up': NZXT addresses concerns about its controversial Flex gaming PC rental program and commits to taking action

Oh, I don’t think they messed up at all. I think it was intentional and calculated. Business decisions don’t just materialize out of happenstance, they are written, proposed, and approved by multiple people. They came up with and implemented the pricing and the bait-and-switching of components. Their lawyers wrote, reviewed, and approved the contract. Their public relations personnel came up with the untrue statements that should be said in sponsored videos. And now that the shift has left the ass, the CEO wants to pretend it was all a mistake? Fuck off.

BearOfaTime,

Their lawyers wrote, reviewed, and approved the contract.

This is what most people, who’ve never worked for a large business, never seem to get.

As an employee I can never say anything about my company unless I want to be fired. For people farther up the chain who have responsibility for making public statements, everything is first vetted by the legal team.

Hell, at times we peons are given stock responses to give to certain questions.

OsrsNeedsF2P, do games w 'I want to acknowledge that we messed up': NZXT addresses concerns about its controversial Flex gaming PC rental program and commits to taking action

the availability of different components requires specification changes, sometimes in real-time. In fact, customers may experience a free upgrade based on changing inventory levels.

They couldn’t help but try and make “getting randomized components” sound like a good thing

catloaf,

The surprise spec mechanic gives buyers a sense of pride and accomplishment.

HorreC,

Are you in marketing?? If not, you should look around and see if you could.

MutilationWave,

It’s a meme where a game company said something similar.

catloaf,

Apparently it’s got a whole section on Wikipedia now: …wikipedia.org/…/Star_Wars_Battlefront_II_(2017_v…

HorreC,

that was my dry attempt at saying what a failure that team was when they said that, and you know it had to be someone high up that approved it.

ArtVandelay, do games w 'I want to acknowledge that we messed up': NZXT addresses concerns about its controversial Flex gaming PC rental program and commits to taking action
@ArtVandelay@lemmy.world avatar

‘I want to acknowledge that we messed up got caught’

nobody158, do games w 'I want to acknowledge that we messed up': NZXT addresses concerns about its controversial Flex gaming PC rental program and commits to taking action

Too late.

Mk23simp, do games w 'I want to acknowledge that we messed up': NZXT addresses concerns about its controversial Flex gaming PC rental program and commits to taking action

NZXT Flex customers have never experienced a pre-tax subscription price increase and will never experience one unless they decide to switch subscription tiers.

I think they’re forgetting the part where GN themselves were a NZXT flex customer who experienced subscription price increases. So this statement is already proven to be false before they even said it.

wirelesswire, do games w 'I want to acknowledge that we messed up': NZXT addresses concerns about its controversial Flex gaming PC rental program and commits to taking action

I don’t really buy youtuber merch, but I bought a couple things from GN after their investigative work with the latest Asus warranty debacle. Excellent channel and Steve and crew deserve all the support they can get.

uninvitedguest,
@uninvitedguest@lemmy.ca avatar

I looked at ordering a soldering mat to support them, but couldn’t justify $50 when aliexpress was selling them for $3.

JTskulk,

AliExpress will somehow find a way to ship you a mat that doesn’t work after waiting 2 months for it to arrive.

uninvitedguest, (edited )
@uninvitedguest@lemmy.ca avatar

Biodegradable silicone would be kinda cool.

That said, the 2 months wait and uncertainty of products seems to be a thing of the past (based on the things I purchase, not like I’m ordering skinny jeans), as most stuff arrives in 2 weeks and hasn’t made it to the trash.

Though Canada Post being on strike is likely to bugger that up.

[Edit] I stand corrected - AliExpress packages just came through, ordered 10 days ago.

keyez,

I have both sets of the coasters on the GN store, the rubber ones and they’re the best coasters I’ve had since they’re flexible and washablez highly recommend them

NuXCOM_90Percent, do games w 'I want to acknowledge that we messed up': NZXT addresses concerns about its controversial Flex gaming PC rental program and commits to taking action

youtube.com/…/UgkxVO5Fp6lepwAP6lXZ4z_SuxmDypXfhgj…

NZXT has posted a statement which not only misrepresents facts, but distorts the reality of their predatory rental computer program. The statement ignores major points and introduces several new concerns. GamersNexus has become aware of deeper elements connected to this story that GN has begun independently investigating. While we will put together coverage of NZXT’s inadequate and manipulative response in short order, we are also actively beginning work on a longer form investigation that could take weeks or months to finalize, depending on the depth of the rabbit hole. We will have more for you as it becomes available, starting with a deconstruction of NZXT’s statement.

silverchase, do games w 'I want to acknowledge that we messed up': NZXT addresses concerns about its controversial Flex gaming PC rental program and commits to taking action
@silverchase@sh.itjust.works avatar

Back to you, Steve.

icecreamtaco, do games w 'I want to acknowledge that we messed up': NZXT addresses concerns about its controversial Flex gaming PC rental program and commits to taking action
@icecreamtaco@lemmy.world avatar

Seems legit

iAmTheTot, do games w 'I want to acknowledge that we messed up': NZXT addresses concerns about its controversial Flex gaming PC rental program and commits to taking action

Never buying from NZXT ever again. Trust completely and utterly gone.

TheFeatureCreature, do games w 'I want to acknowledge that we messed up': NZXT addresses concerns about its controversial Flex gaming PC rental program and commits to taking action
@TheFeatureCreature@lemmy.world avatar

Nah, fuck them. They thought they could get away with this predatory debt-trap system that was marketed at children and they are clearly salty that they got caught. Not to mention the whole idea of not even owning your own PC or the data within which would set a bad precedent for everyone everywhere.

There are so many competitors in the industry NZXT operates in; it would be very easy to avoid ever buying their stuff again. And I intend to do just that. Get bankrupted, you pieces of shit.

DoucheBagMcSwag, do games w 'I want to acknowledge that we messed up': NZXT addresses concerns about its controversial Flex gaming PC rental program and commits to taking action

“we didn’t think that there would be coverage like this”

MrPoopyButthole, do games w 'I want to acknowledge that we messed up': NZXT addresses concerns about its controversial Flex gaming PC rental program and commits to taking action

All this proves is that we need to keep on supporting Gamers Nexus because that shit is working! 💪

BentiGorlich,
@BentiGorlich@gehirneimer.de avatar

Bought a T-Shirt and 2 dice sets directly after watching the NZXT video 😇

stardust,

He is taking on the noble fight for consumers. Exposing them for the crooks they are.

MutilationWave,

I had heard of it but I don’t really watch YouTube. I watched that whole video and what a shitshow. I went straight to my wife and said we have to watch out that the kids don’t get caught up in this.

We give an allowance to our young niece and nephew, who both game on PC sometimes, and it seems like this is exactly the kind of shit that would entice our nephew. He has my old PC and it’s really showing its age.

This apology is bullshit.

SpicyCasual, do games w Blizzard is delisting the OG Warcrafts from GOG, but GOG says it's gonna preserve them forever anyway, hands out a discount, and announces new policy for its preservation program to boot

Definitely had to pick this up. Perfect excuse to add another game to my list of games to play :)

learningduck, do games w Blizzard is delisting the OG Warcrafts from GOG, but GOG says it's gonna preserve them forever anyway, hands out a discount, and announces new policy for its preservation program to boot

Use code Makewarcraftliveforever on GoG to get a $2 discount.

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