I had the exact opposite experience! I went through a lengthy process of signing up for and activating the weird nonstandard eID that most places don’t accept over the normal one I already have and use for everything, the only one they supported, only to be told I can’t use it without manually contacting the company, have them invalidate my activation and then go into some office to get manually re-activated.
The "Stop Killing Games" EU Petition is Live (youtu.be) angielski
It’s available as an official European Citizens’ Initiative Proposal....