Your assumptions are too honest. Try “non-apology” and see if it is closer.
edit: I took the above prompt but added “do not admit to any wrongdoing”, and got a more believable letter
Subject: A Message to Our Gaming Community
Dear Gamers,
We wanted to take a moment to address recent events and share our heartfelt thoughts with you. We understand that some of our actions may have had an impact on platforms you value deeply, and we recognize the passion and creativity that make this community so extraordinary.
While it’s not our place to dive into specifics, we want to assure you that your voices matter to us. As a company, we’re constantly learning and striving to support the vibrant ecosystems that make gaming so special.
To those who may feel disappointed or frustrated, we hear you. Your passion is why we do what we do, and we remain committed to delivering the experiences you love.
Thank you for sticking with us and for continuing to be part of this journey. We appreciate your feedback, your creativity, and your unwavering support as we work to do better.
Sincerely,
[Your Company]
An Intern in HR Who Definitely Wrote This Alone
Agree, though I would not use the word “decent” about BrandShield or Funko. Being harmfully lazy and immoral legally and according to contract is still harmfully lazy and immoral.
Some games had online activation built in. Some games would simply not install on a second or third machine without getting permission from the publisher.
Regular CDs have a lifespan of 5-10 years, shorter if not stored ideally. Almost all games had sophisticated mechanisms to prevent backups being taken.
Even if you could take a backup, record associations and publishers lobbied to make it illegal and punishable by severe fines in many countries.
Sony shipped fucking root kits on their CD that would hijack your PC and screw with backup software. EA shipped CDs with autoexexuting software that would actually delete CloneCD and other CD copying software and prevent new installes from working. My copy of Sims 2 came with that bullshit and OH MAN I was not happy about it.
Skyrim is ported to RealityV3. It is still buggy. Hackers have successfully run Doom on a hydrogen atom. Gamers are shitting and yelling that someone put a Martian as a playable character in Red Dead Redemption MCMVII.
Any organization that sees success will attract profit-driven leadership, and will become such over time. The soul from the original founders will be watered down, dampened, or ejected.
A profit-driven organization will over time become more and more profit-seeking, never less. Once this reaches a certain threshold, we start to use phrases like “enshittification”. Valve hasn’t gone shit yet imho, but their soul and passion doesn’t seem to lie in games anymore.
The next excellent product comes from new, growing organizations or small teams that may grow into such.
It is best to just treat it as any other law of nature and so we move on from Blizzard, Google, EA, Valve, Epic Games, Unity, etc and go swim in the wonderful vibrant indie scene.