That already happens; I’ve got a few thousand games on Steam so I’m not taking the piss when I want to refund a faulty game. My total is probably five or ten refunds in the life of my account (almost 20 years).
I didn’t have the time to play it, tried to play it once and it didn’t work. I have a life and it often gets in the way, especially if I buy something on sale with the intention to play it later.
I’m honestly surprised you are defending it; if my car, bought new, stopped working through my continued usage in its first year, it would be repaired for free. A game which I booted up once after three weeks wouldn’t work… And I get told “no”. Not really acceptable. 30% fee for zero accountability and my money lost.
StS doesn’t really have a story, but yes, it has characters instead; I don’t really mind either direction, Balatro’s fight-against-the-game is essentially the same thing.
They are different, and I do enjoy them both in their own ways. Balatro’s heavy focus on combinations (and regular stores) means decks can shape quite quickly into something very unique. It’s also more accessible as the games are shorter; StS can be an hour if successful, if not more. My comment is more that Balatro is newer and has at least satisfied the itch which - after being out for years - StS has perhaps not been able to do in such a way for a while.
Balatro has taken that mantle for the moment (over a hundred hours in under two weeks). Other similar games would be Cobalt Core (finished with all characters, don’t feel the need to go back though) and… Monster Train (it’s okay, not as tight as the others).