I second this. I would use an epic account like a burner account and just get all those free giveaways. Heroic works for the Amazon prime games as well. I played a little bit of trek to Yomi the other day because I had a friend mentioned it was free on epic and I didn’t even realize I already had it.
My joystick broke on my Ultimate controller. It could have been my fault or it could’ve been when I was traveling for work or the two year-old. Either way, I managed to take the front cover off and look at the joysticks and order a new set from AliExpress. Less than four dollars later and 20 minutes of work it was all fixed up. It wasn’t due to contacting customer support, but replacement parts were readily available.