They start out small and can’t afford to pay businesspeople to figure out how to fuck over their customers as hard as possible.
Then, after the company is successful thanks to the hard work of the workers, the business-school people start applying in droves to make sure every company operates like gas stations across the street from each other.
It results in companies making decisions like having higher budgets for advertising than what they spend on actually making a product, because the data says it will make them more money and stupid customers keep reinforcing it.
Nothing will meaningfully improve until our culture stops valuing people based on their wealth. I have no hope for that to happen in my lifetime.