I kinda had the opposite experience, I had been a PC gamer for years before the Xbox came out, Wolfenstein 3D, Doom, Aliens Total Conversion, Hexen, Rise of the Triad, Quake, Unreal…
By then I had kind of burned out on FPS, so when I heard about Halo I was like “I dunno… another FPS…”
Then I played a demo in the store and was like “Shut up and take my money!”
Valve really operates in a different market from Microsoft or Sony, but what hurt them was a couple of things:
Repeatedly skipping Gamescom essentially told Sony “Yeah, we don’t care about Europe.” And the sales numbers show it. Sony owns Europe.
No differential between console and PC. Launching the same game at the same time on PC and Xbox doesn’t incentivize people to a) buy games on Xbox or b) develop games on Xbox. Why bother if it’s on PC the same day?
Focusing on digital vs. physical takes games out of stores. On a recent trip to Target they had a nice big Playstation section and a nice big Switch section. Hey? Where are the Xbox games?
“released for the PlayStation 4, PlayStation 5, Windows, Xbox One, and Xbox Series X/S on May 30, 2025. It received generally positive reviews and sold 3.5 million units.[1]”
So, first, it doesn’t matter how many concurrent players it has, it sold 3.5 million so it’s not a flop.
Second, it was released on 5 platforms, you are looking at concurrent players on Steam only.