What exactly happened that leads to your conclusion that none of your support requests are going through? And why was it not possible to continue the on-going support request that you showed in your screenshot?
That sounds wonderful to me, as long as you have fun with your favorite games and the other content. You save a lot of money and, more importantly, time.
Who or what is actually the authority that decides which symbols used by Nazis are now owned by them? What are the factors to get saved (besides money)?