Sure, but the mistakes aren’t the main issue, it’s that AI is just a tool that by extention can be abused by the humans in control. You have no idea what rules they give it and what false positives result from it.
My primary concern here is that it’s Blizzard, whom love to gargle honey for China and is all for banning players that speak against them, is in charge of this AI.
Blizzard’s previously talked about using AI to verify reports of disruptive voice chat, which is now running in most regions, though not globally. The developer says it has seen this technology “correct negative behavior immediately, with many players improving their disruptive behavior after their first warning.”
Great, they can auto-ban players like Ng Wai Chung, I guess. For whatever they subjectively deem ‘harmful’. There’s also the looming idea that a friend can wander in my room, say something dumb, and now I’m closer to a ban because of an unrelated choice I made outside the game.
And we definitely trust Blizard to be good with all the audio data they get to harvest. That won’t be abused later, right?