Sorry I don’t have a way to help. I noticed this changed recently as well and was really frustrated by it.
Believe it or not, a decade ago, EA support was actually good. I know it sounds insane but I had the BEST customer service call with someone from the Midwest US. I was trying to get into the time trials in the game Mirrors Edge. For some reason, I was getting a weird connection error.
I spoke to this customer service rep who walked me through some bizarre steps, which seemed effectively like clearing the cache of my xbox. All the while, we just shot the shit and discussed games. It was just a casual call, she was genuinely helpful and SO efficient.
At the end of it I didn’t wana hang up the phone LOL. It was the best customer service call I’ve ever had and it kills me knowing that they axed these people at some point. It was a call that I think is rare to experience nowadays with service reps being overworked and monitored to hell and back.
I’ve been streaming recently, and one thing that stands out to me is when you first boot up a game and it doesn’t have a start menu with settings.
I noticed it before, but now I really notice it. If something is wrong with the settings, sometimes that intro is unplayable or a less than optimal experience. So you have to try and skip, fix the issue, and then restart the game and try again. This seems to be more of a PC issue than a console issue, but even on consoles sometimes you need to adjust things like brightness or add subtitles
Oooh, grounded felt like they didn’t play test for solo players. The end game suddenly got very grindy, and I decided not to finish because of it. Loved the game otherwise. I’m hoping they will try to balance it more for the second game
This was also my complaint. I felt like it was missing the cooperative aspect of an MMO that I wanted. I think FFXI is closer to what I want, but it’s understandably older and less accessible for a lot of people. I’m still debating when/if i wana take the plunge and just play that for a while.
I’ve spent about 60 hours replaying the intro quests in XIV trying to get into it lol
That was the ONE trailer from this Xbox announcement that I was actually looking forward to. It looked in a fairly playable state, too. I feel like a very broken record, but this is yet another reason why it feels like Microsoft is pulling out of gaming.
It’s funny because companies are using AI for job listing’s and are simultaneously getting swamped by hundreds or thousands of applications due to AI as well. AI is completely messing up the job application process. Not like the process was any better prior to AI but now it’s an even bigger mess
If I had to take a wild guess, it’s higher-ups sacking employees to get a quick payday.
Microsoft keeps buying up dev teams, promising games, and then prevents games from releasing. I have been questioning their desire to make future consoles, to be honest. It seems like they’re trying to focus on gamepass and maneuvering out of the console market. Especially with their new handheld being made by a different company.
I feel like Microsoft has been extremely dodgy when it comes to the future of the Xbox. I bet they’ll just hire more people to fill the gap. It always seems to be “look we’re trimming the fat!” And then “look we’re expanding”. Anything to boost the stock
Been kinda disappointed with Pirate software recently. He positioned himself as super knowledgeable but then makes mistakes. Of course, everyone makes mistakes, but then he kinda just doubles down when he shouldn’t sometimes.
My guess is that because he became quite popular quickly, he jumped into just pumping out content as fast as possible without giving himself time to properly research and investigate stuff.
Stuff like this makes me weary at getting another xbox console in the future (or if there even will be one) they keep seeming to shift away from games. I just hope that they allow people to access their past purchases into the future (lol I doubt it though)