There's a difference between choosing and listening to fans (critics) to improve and being made to feel obligated to do so. This society literally harasses people over being upset at fictional portrayals of cartoons. Sometimes harassed right out of their chosen career. Game devs know this very well.
Content creators have no obligations to the consumers of the content, period. No more than Picasso had an obligation to paint landscapes. He didn't care to so he didn't.
Content creators, publishers, etc: they're free to make schlock we don't like, and we're free to express our disdain for it, and I'm free to point out that the folks wasting their energy complaining are indeed, wasting their energy. And cringey to boot. There's a line crossed when you start insisting and making personal commentary at all. A publisher's interests and the fan's interests are not always aligned. That's fine. You can deal with it, I promise. You bring up the snyder cut: Know who probably drove that whole push? The studio. Yeah, every one of those "fans" got played. This kind of shit is unacceptable. Period.