Pretty much every single decision you can see from their history since the inception of EGS is either stupid or blatantly destructive to gaming industry. Just some examples: better revenue shares for developers? Sure but this translates into worse platform. Money bonuses for exclusivity is great for developers? Sure but the game is then stuck at the platform that gives no means for users to interact and let developers know how they could improve their product. Cross platform multiplayer platform that works? Sure but then we have to deal with stupid requirements like having an account on additional platforms we may not want to use, even to play single player modes sometimes.
You can also check Tim’s Twitter and see how ignorant and hypocritical he is. I wouldn’t mind it but his decisions seem to actually affect the whole platform and therefore the industry so… too bad.