It’s the definitive basketball game and objectively does the job when it comes to that. It has its quirks for sure but the popularity speaks for itself. And given the choice, people would rather play as Lebron James as opposed to some random generated Jebron Lames; they want the real thing as seen on TV.
Now, 2K being dicks about having last-gen on PC after so many years. That’s definitely something to complain about and the reviews are deserved.